Legal
Privacy Policy
Last updated: May 2026
1. Who We Are
Mac Auto Detailing ("we," "us," or "our") is a mobile auto detailing service based in the Lake Norman, NC area, owned and operated by Brady McManama. You can reach us at macautodetailinglkn@gmail.com or (860) 863-7452.
2. Information We Collect
When you submit a booking request through our website, we collect the following information:
- Full name
- Email address
- Phone number
- Service address
- Vehicle year, make, and model
- Requested service and appointment date
- Any optional notes you provide
We do not collect payment information through this website. Payment is handled in person at the time of service.
3. How We Use Your Information
We use the information you provide solely to:
- Confirm and schedule your detailing appointment
- Contact you with appointment reminders or rescheduling
- Follow up after service if needed
We do not sell, rent, or share your personal information with any third parties for marketing purposes.
4. Data Storage & Security
Your booking information is stored securely in an encrypted database hosted in the cloud. Access is restricted to authorized personnel only. We retain your information for as long as necessary to fulfill the purposes described in this policy or as required by law.
5. Cookies
Our website uses minimal session cookies required for authentication (admin login) only. We do not use advertising or tracking cookies, and we do not use any third-party analytics services.
6. Third-Party Links
Our website may contain links to external sites (such as Google Maps). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
7. Your Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data
To exercise any of these rights, contact us at macautodetailinglkn@gmail.com.
8. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date at the top. Continued use of our website following changes constitutes acceptance of the revised policy.
9. Contact Us
Questions about this policy? Reach us at macautodetailinglkn@gmail.com or (860) 863-7452.